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Ownership of the courses
The use of the courses and authorisation codes to access the courses in no way reflects any ownership on the part of the member, members are not entitled to resell the courses or market them in any way, they are provided as part of the membership benefits and can only be used by a members or a person in the employ of a member.
Cheating
If you want to cheat and get someone else to do the course for you be warned, we have several ways of detecting cheating, every course is tracked and monitored and if we suspect anything we will not issue the certificate.
If you do cheat and still manage to get a certificate, what have you gained? - If anything goes wrong and you are found liable for the loss or injury, who have you cheated? this or any other certificate won't save you from a criminal negligence charge which carries penalty of up to £20,000 per offence and or up to six months imprisonment.
Payment
NCASS MEMBERS
If you are a NCASS member you can use the system as much as you like, but you will need to ring the NCASS office for your authorisation code 0121 603 2524
NON NCASS MEMBERS
If you are not a NCASS member you can pay by credit card and start straight away, the cost depends on the course you choose
PAYMENT BY CHEQUE
If you prefer to pay by cheque then you may send a cheque to the NCASS office and we will reply in writing, email or by phone with your authorisation code
Age limit
There is no minimum or maximum age limit for the course.
Pre-entry requirements
No prior qualification or previous catering experience is required for Level 1 & 2
Level 2 must be completed before Level 3
Courses
The courses consists of :
Level 1 - 4 modules
Level 2 Mobile 13 modules
Level 2 non mobile - 11 modules
Level 3 - 19 modules
Health & safety In Catering 24 modules
All modules must be completed by the student.
Examinations
There are no examinations.
Certification
Once all modules have been completed a certificate will be issued. In the case of the Level 2 and 3 courses we will require either the upload of a trainees image or the sending in of a passport photograph which must be countersigned by the trainee in the way described in the email sent at the end of the course.
General information
The Board of NCASS reserves the right to interpret these regulations.
Feedback/support to students
There will be no feed back to students, but email and telephone support (9am - 6pm) is provided to those having difficulty completing the course
This is a self assessment programme and is designed so that the student learns through carefully structured text.
Special needs students
Where a student has difficulties with reading, they are able to attempt the course with the active support of a NCASS member. It is necessary for the member to confirm that they will go through the complete programme with the student and where necessary enter the student's answers in to the exercises and questions.
Certification
Certificates are time limited to three years.
Names on certificates
Certificates will be printed with the first name and surname of the successful students.
No titles, i.e. Dr, Mr, Ms, Mrs, or Miss will be included on the certificate.
Certificates with names that are incorrectly printed must be returned to NCASS for a new certificate to be issued. If the correct information was supplied on the registration or validation form, this will be supplied free of charge. If the information was incorrect, then a written explanation must be provided to NCASS and a charge of £10 for an amended certificate will be made. The Board of NCASS reserves the right not to issue an amended certificate
Additional and replacement certificates
Due to the arrangements that many the industry operates under, the Board appreciates that in some instances there is a need for a student to be provided with more than one certificate e.g. works from two units.
Therefore copies of the original certificate can be ordered.
Where an order is made at the time of registration or validation there is a charge of £10 for each additional certificate.
Where the request for additional certificates is received after despatch of the original then the charge is £15 per certificate.
Where the original certificate is lost then a replacement certificate will be issued by NCASS on payment of £15
Ownership of the certificate
Regardless of who pays for a student to undertake the course the certificate is the property of the student unless it is recalled by NCASS.
The Board of NCASS reserves the right to recall any certificate issued by the Association.
Names on certificates - What if?
Q What if, in the future, the student marries and changes their name?
A A new certificate will be issued by NCASS on proof of the name change and
payment of the appropriate fee.
Q What if the student, in the future, divorces and changes their name?
A A new certificate will be issued by NCASS on proof of the name change and
payment of the appropriate fee.
Q If a student loses or damages their certificate, can a replacement certificate be issued?
A A new certificate will be issued by NCASS on payment of the appropriate fee.
Additional certificates
A coding system identifies that duplicate or replacement certificates were issued.
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