We’re delighted to introduce you to a new contact at Nisbets – Internal Sales Executive – Ben Trott. Ben is the man with a plan when it comes to sourcing hospitality and catering equipment for NCASS members. You’ll no doubt come into contact with him when you take advantage of our cashback deal with Nisbets…

Hi Ben, thanks for catching up with us. So, how long have you been with Nisbets and can you tell us more about your role on a day-to-day basis?

I have been with Nisbets 9 years – I am the main point of contact for NCASS customers to help and support you with all of your requirements. I’ve worked across a variety of roles throughout Nisbets, so can assist with any query, from how you place orders online and how our deliveries work, to recommending products for your next order.

Tell us more about how the cashback deal works and how our members can benefit?

The cashback deal is exclusively in place for all NCASS customers, and gives up to 6% of spend back when you shop at Nisbets. Essentially, the more you spend, the more you get back, with payments being given back every 6 months*.

The cashback deal is a flexible and rewarding way to allow your company to benefit from buying products that will make you stand out from the crowd, and be ready for re-opening. Whether it be your day to day cleaning and consumables, or the newest appliance to take you to the next level, Nisbets are there to give brilliant customer service, and let you save through the cashback scheme while you do it.

The cashback of up to 6%, allows for you to have additional income to push back into further parts of your business, which in current times, can really go a long way. This coupled with our industry leading stock availability delivered within 48 hours, and website with 30,000+ products ready to order anytime, anywhere means that Nisbets can is your trusted partner.

I’m also always available at the end of phone or email, for any questions or even just a chat!

When can they start claiming?

You can start claiming, as soon as you hit submit on the sign up form. Your account will be set up and linked to NCASS within 48-72 hours, but any spend will be backdated to the date on your signup form, to ensure maximum savings.

What’s the most popular catering equipment on sale at the moment? What buying trends are you seeing?

The industry has been getting ready for reopening and the warmer weather (which has finally arrived!) with outdoor tables and chairs to welcome customers into new or improved outdoor spaces. With tables service in place we’ve seen sales of items like serving trays and reserved table signs increase. As we move into the height of summer it’s time to top up summer glassware – think gin goblets, champagne flutes, hi-ball glasses and tumblers. Equally Polar fridges and freezers always sell well at this time of year. Keep food fresh and drinks ice cold, no matter how hot it gets outdoors. Polar is always up to the challenge – reliable refrigeration that won’t let you down! Visit the Nisbets Summer Shop to find everything you need to make the most of the season.

What do you enjoy most about working with NCASS members?

The conversation and understanding the variety of different types of business you all have. Hearing all about each of your different business ideas, what you have all going on excites me and I enjoy being a part of supporting each of you within your ventures. Speaking to you so far we have so much in common as I am a big food and drink lover and enjoy going to festival and events so always checking out the food & drink stalls.

What’s the most important part of your role?

The most important part of my role is that you are getting the best support and service. Making sure that you are getting the right product advice, meaning the products you purchase maximise your business needs. This doesn’t always mean spending more, and by having a conversation, we can come to a rewarding outcome to suit your business, and save you some money in the process.

To sign up to the Nisbets deal, and for full terms and information on the agreement, click here.

If you are already signed up for NCASS, the best details for Ben or for how to place an order online are below.

If you are a new customer, and agree for NCASS and Nisbets to share your contact details with each other, Ben will call or email you to discuss how Nisbets can best support.


Ben Trott

[email protected]

0117 3300 411

Place orders online on https://www.nisbets.co.uk/login – make sure you login/register to ensure your online orders are linked to your NCASS account.


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