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We're around from 9am to 5:30pm, Monday to Friday.
If you cannot find the answers you are looking for in our website then you can contact us through this form. This service is available 7 days a week. Alternatively you can call our NCASS Office. Our experienced and helpful support team will assist you with your query. We aim to resolve all queries within 24 hours.
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Membership or general enquiries
Call 0121 603 2524 or email
Alternatively visit the membership page for more
info (you can join online too!)
Supplier membership
Call Dan on 0121 603 2524
or email
Insurance queries
Call 0121 603 2524 and we'll put you through to
our broker.
Training sales or queries
Call Dan on 0121 603 2524
or email
Equipment queries
Call Penny on 0121 603 2524
or email
Want to talk PR?
Send an email to or call 0121 603 2524.
For consultancy or media sales questions
Call 0121 603 2524 and ask for Dan, or email him at

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Get in touch by post at:
Nationwide Caterers Association
Lakeside, 180 Lifford Lane, Kings Norton,
Birmingham, B30 3NU