COVID NEWS
Financial support & funding
News on financial support & funding for the four nations
Explore financial support updates Explore Finance Webinarscovid news
Coronavirus news for England, Scotland, Wales & Northern Ireland
RE-OPENING
- Update – hospitality venues can take payment inside from 12th April. Read more >
RE-OPENING CHECKLIST FOR MEMBERS
Reopening after a period of closure will require some extra checks alongside your ‘normal’ daily opening checks. These will help to make sure that your business can restart and continue to operate safely. This is a very useful review tool and should be read, checked and dated…
Download the documentTRACK & TRACE
We’ve put a comprehensive guide together for you to support you in decision making when it comes to Covid-19 & your staff. This document contains information on what to do if you have a staff member who has symptoms, who has been in contact with someone who has tested positive for Covid-19 and more. It also includes a handy guide to give the right information linked to the scenarios we have included.
Download the documentUPDATED GUIDANCE FOR HOSPITALITY
Updated Guidance for the Hospitality industry was released on the 31st March as we head towards the next phase of the roadmap, the re-opening of outdoor hospitality.
Read about the guidanceHospitality Reset – Member Spotlight
From the archives – 14/07/20
This webinar focuses on reopening and the businesses that have done it successfully. We chat to Baked in Brick, Utter Waffle, Simpsons Bar and Maize Blaze around how they’ve found the process, how they overcame the biggest challenges and what the future holds for the catering industry..
WORKING THROUGH LOCKDOWN
COVID-19 COMPLIANCE RESOURCES
We’ve created a set of documents to ensure you are trading safely during the Coronavirus outbreak, including a complete guide to pivoting your business to a delivery, collection or takeaway model.
Explore COVID-19 Compliance DocumentsDELIVERING THOSE SPECIAL MOMENTS TO CUSTOMERS
With another 12 months rolling out before us, there is a host of dates coming up that offer an opportunity to mix up your marketing appeal. A good majority of people are still working from home and are restricted to remaining solely in their local area, meaning the demand for a ‘treat’ that can be delivered to the door is still as popular as ever.
Read moreRESTRICTIONS, TRADING & OPPORTUNITIES
Here is a simple guide to the tiers introduced in October and some of the options available for caterers now.
Read moreCOLLABORATION: CATERERS, PUB & BARS
If you’re a wet-led pub or bar without a food offering, partnering up with a caterer is a great option to enable you to remain open.
Read more Find a caterer for your pub or barWorking during lockdown
One of the main things to take from this current lockdown is that we’ve been here before. Many of our members have successfully adapted their businesses over the past 12 months and are continuing to find new ways to work during these unprecedented times. We invited Dick’s Smokehouse, Yo Dough and Pakora Explorer onto NCASS Live to share their experiences and new found knowledge.
Watch nowONLINE ORDERING SYSTEMS
If you’re looking to make the move into online ordering, we’ve got some great offers for NCASS members to take advantage of from some of the UK’s most business savvy platforms on the market right now.
CORONAVIRUS RESOURCES

Covid-19 Compliance Resources
It’s essential that whilst trading during the COVID-19 crisis you are fully compliant and are taking the right precautions to keep yourself, staff and customers safe.
We’ve created a set of documents to enable safe trading during this time, as well as advice and guidance on changing your business to meet the demands of COVID-19. You can upload the completed documents straight to your membership portal.
Explore COVID-19 Compliance