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COVID-19

Compliance & Business Documents

It’s essential that whilst trading during the COVID-19 crisis you are fully compliant and are taking the right precautions to keep yourself, staff and customers safe. You can check your compliance and upload relevant documents all in one place in your membership area.

In addition to this we have created a set of documents to enable safe trading during this time, as well as advice and guidance on changing your business to meet the demands of COVID-19.




Become a member



Deliveries, Collections and Takeaways The Independent Caterer's Guide
COVID-19

Deliveries, Collections & Takeaways


The independent caterer's guide to safe trading through Covid-19. 

This is NCASS' guide to working though Covid-19 as a delivery, collection or takeaway service. We take you through what you need to know; from Food Safety Management to Licensing, packaging, labelling and more - this is the how to guide if you are looking to expand or change the way you trade.

The guide is designed to help you:

  • Assess your current facilities and systems so that you can decide if “pivoting” your business to a takeaway and/or delivery service is for you.
  • Work through the changes you will need to make to keep within the law.

"This guidance gives members the tools they need to ensure that they can trade safely when changing their business model. This is an essential guide to trading throughout the pandemic…”

- NCASS Director, Mark Laurie









Become a member

Compliance Documents

The documents below are also included (and more) in the guidance document above. There is no need to download them if you have downloaded ‘Deliveries, Collections & Takeaways, The independent caterer's guide to safe trading through Covid-19.’



Covid 19 Controls May 2020

CV19 Compliance Documents

(Full Compliance Document Download)

This pack contains all of the compliance documents further down the page. Here you can download them in one handy PDF.


My Covid-19 Controls
Covid-19 Virus Risk Assessment
Covid-19 Compliance Statement
Covid-19 Handwashing poster
Covid-19 Customer Notice
Covid-19 Deep Cleaning Guide
Covid-19 Safe Deliveries Guidance







Instructions

Download the PDF document, read it, fill in useful sheets and ensure you implement it when trading. Print and insert in to your Due Diligence folder and display it in your unit when trading. We also recommend uploading it to your membership dashboard.







Individual Documents

To download each document separately please use the links below



Virus Risk Assessment

Covid-19 Virus Risk Assessment

An updated risk assessment for Non-Food Borne Viruses (e.g CV19) to include in your NCASS Due Diligence System. It identifies additional hazards specific to CV19 and the appropriate Controls, Monitoring Procedures and Corrective Action.






Instructions

Download the document, read and ensure you implement it when trading. Print and insert in to your Due Diligence folder and have it stored close to hand in your unit when trading. We also recommend uploading it to your membership dashboard.






COVID-19 Compliance Statement

This document, once signed, confirms that you have carried out and comply with the Special Measures Policy, plus the procedures outlined within. It covers Infection, isolation and deep cleaning, Responsible Persons, Social Distancing, Training, Packaging, Payments, PPE and more.


Instructions

Download the document, read and sign it in order to confirm your compliance.

Then print and insert in to your Due Diligence folder and have it stored close to hand in your unit when trading. We also recommend uploading it to your membership dashboard.







Customer Notice

Covid-19 Customer Notice

This document is aimed at your customers and unit visitors. It outlines the key operational changes you have made to reduce risk of spreading the virus. It also outlines how you expect customers to behave.


Instructions

Print this page and have it visible to customers when trading. We recommend making this one as visible as possible and to consider having it in multiple places.







deep-cleaning-guidance

Deep Cleaning Guidance

This document outlines the Public Health England guidance on Deep Cleaning during CV19. It covers cleaning and disinfection, PPE, Laundry, Waste and more.


Instructions

Download the document, read and ensure you implement it when trading. Print and insert in to your Due Diligence folder and have on your unit when trading. We also recommend uploading it to your membership dashboard.





Safe Deliveries Guidance

Safe Deliveries Guidance

Additional guidance on limiting Covid-19 transmission risks