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Restaurant Catering

The backbone of the British high street


Restaurants make up the core of the British high street. In fact, catering outlets are the only category of chain operator to have seen unbroken growth in UK branch numbers since 1998.


Running your own restaurant is pretty much a 24/7 job. That's where we can help you.


Legal checklist for mobile caterers

Find out what you need to do to start up and operate your food business legally.
> Click here and learn how to get legal


Happy staff means higher profits. Find out how to keep yours smiling.
> Click here for more information


What do you need for your inspection?

Find out what you need to get through your EHO's inspection and maintain food hygiene.
> View the checklist


Improve the marketing for your catering business

Marketing matters. Improve yours to increase profits with these solutions.
> Click here for marketing tips


Restaurants are high risk environments

Get Insurance

High numbers of customers coming in and out, dangerous cooking equipment and high numbers of staff make them so.

You should protect your business with various insurance covers - so that nothing ever has to get in the way of serving customers your delicious food.

Call 0121 603 2524 for your quote & honest advice



Tweets to NCASS from happy customers




Surely Not?!

Online training courses for you and your staff. Council-audited documentation to help you trade safely and legally. One place online to store all of your documents and send them to EHOs. Phone support whenever you need it. A logo that immediately makes EHOs think you’re going to be compliant. You couldn’t get all this in one place, could you? Yep, you could. Click here to find out how.



MEMBERSHIP
 
Join the Nationwide Caterers Association for just
£20.25 p/m

 


 
Work opportunities, legal documents, essential and invaluable advice, training codes, cashback and lots more are the name of the game here at NCASS HQ. And with prices starting from just £20.25 per month, why not become the latest member of the NCASS Family? Maximise the profitability of your food business with NCASS membership. > Find out more

Want to talk about membership? Call 0121 603 2524

or to request a call back click here


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Latest News

Calls for food hygiene ratings to be made visible online

by Sophie Haigh. Read time: 15mins | Jul 18, 2019

Online food delivery service, Just Eat, has become the first to publish food hygiene ratings for every restaurant on its platform.

Customers offering food can now view the latest Food Standard Agency (FSA) hygiene rating at over 30,000 restaurants and takeaways.  The move has been praised by food safety chiefs, who are calling on other food delivery services to follow suit.

The move follows a trial in Northern Ireland where the hygiene ratings for over 600 restaurants were displayed on the Just Eat app and website. A new initiative was also launched earlier in the year by the delivery service called the #1million scheme; aimed at providing training programmes to improve standards in restaurants with ratings of three out of five or less.

FSA chairman, Heather Hancock, said: “I am pleased to see Just Eat taking the lead by making this positive step to publish the food hygiene ratings for businesses on their website.

“Having this transparency allows consumers to consider food safety when choosing to order food online and will help drive up standards across the sector.  I encourage others in the sector to follow suit.”

Displaying food hygiene ratings goes a long way in building customer trust and boosting your chances of a better reputation. Some 70% of consumers recognise the distinctive green and black sticker and according to the FSA, ratings of 3 to 5 are acceptable to consumers; so if your business comes into that category then you must take the opportunity to make it public knowledge. Eight in 10 people questioned by the FSA also responded to say that it is important to know the hygiene rating of a business before they purchase food from them.

Adding your hygiene rating to your website, social media pages and marketing materials will give potential customers added reassurance that you’re doing things right and will give them an extra incentive to ring up and book a table or pop down to your street food stand.

Whilst it’s currently not mandatory in England to display food hygiene ratings, Just Eat found that 93% of people believe it should be made compulsory for businesses to provide online access to hygiene information. The FSA are pushing to make display of ratings a legal requirement in England as it is in Scotland and Wales. If the new law does come in then you’ll need to be ready, but in addition to that, you’ve worked hard for a good rating so make sure and show it off!

To find out more about the benefits of displaying a rating, take a browse at a previous article we did focusing on why it’s so important here. If you’d like to find out more about food hygiene standards and the training on offer at NCASS, give our friendly team a call on 0121 603 2524.


MEMBERSHIP
 
Join the Nationwide Caterers Association for just
£20.25 p/m

 


 
Work opportunities, legal documents, essential and invaluable advice, training codes, cashback and lots more are the name of the game here at NCASS HQ. And with prices starting from just £20.25 per month, why not become the latest member of the NCASS Family? Maximise the profitability of your food business with NCASS membership. > Find out more

Want to talk about membership? Call 0121 603 2524

or to request a call back click here




How to start and run a mobile catering business