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The Nationwide Caterers Association (NCASS) is not a political lobbying organisation. We are a membership body dedicated to helping independent hospitality and catering businesses operate safely, legally, and profitably.
However, the increasingly complex regulatory, fiscal, and operating environment facing our sector means it is more important than ever that our members have a voice in the wider hospitality conversation.
NCASS represents the entrepreneurial small and micro food and drink businesses that are often overlooked in national debate, yet play a vital role in the UK’s hospitality landscape. These businesses sit at the heart of local communities, supporting neighbourhood economies and contributing to the vibrancy of events, festivals, and markets across the country.
Alongside our work supporting food businesses operate day to day, we hope to raise awareness among policymakers of the economic, cultural, and social value these businesses bring to local communities.
Key elements of NCASS’s activity include:
Direct engagement with government: NCASS communicates regularly with MPs, local authorities, and regulators to influence policy decisions affecting licensing, taxation, food safety, and trading conditions.
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Campaigning on sector pressures: We highlight the disproportionate impact of rising costs, high tax burdens, and regulatory complexity on small operators, framing these as barriers to entrepreneurship and job creation.
Grassroots mobilisation: By encouraging members to connect with local representatives, NCASS amplifies real-world stories from independent businesses to inform political debate.
Raising public and political awareness: Through campaigns and partnerships, it positions independent hospitality as vital to local economies, tourism, and social mobility.
Advocacy for fairer policy: we push for practical reforms such as more flexible street trading licensing, reduced red tape, and targeted financial support such as food incubator programmes to enable small hospitality businesses to survive and grow.
Henry is a longstanding NCASS member and leads on all aspects of External Affairs at NCASS. He is the founder of several mobile food start-ups, a wood-fired pizza restaurant and now runs Grace & James, a neighbourhood restaurant, organic wine bar and cheese shop in South Birmingham. Before starting his food business Henry worked in the House of Commons and as a Public Affairs consultant in policy and stakeholder engagement roles. He is passionate about the value of neighbourhood and product-led hospitality that supports small-scale producers, and is interested in how hospitality can help to deliver food security, support local food systems and protect the environment whist supporting local economies.
Sarah has more than 20 years’ experience of working at senior levels within UK membership and trade associations covering sectors from customer service to landscape architecture. Sarah is an experienced membership professional with particular expertise in membership acquisition, retention strategy and engagement. She moved into the hospitality sector in 2023, where she led the membership function for the beer and pub sector trade body BBPA. From there she moved into the wine sector until her move to NCASS in April 2026.
NCASS supports a UK Government and Parliament petition to “Allow UK Hospitality Businesses to Reclaim 10% Food Costs Against quarterly VAT”.
The petition was organised by Claire Bosi of the Chef & Restaurant Magazine as part of the Ten Percent Chance Campaign. This campaign has called on the Government to allow hospitality businesses to be able to claim 10% relief on food purchases against their VAT liability. If the petition receives 10,000 signatures the government will formally respond, and with 100,000 signatures the petition will be considered for a debate in parliament.
Sign the petition before 13 July.
Earlier this year, East Devon District Council consulted on proposed changes to its street trading policy – a consultation that NCASS considered to be a more balanced and proportionate approach to street trading regulation.
The council has now published its Consultation Summary Report following a review of all submissions received. Interestingly, many responses came from local residents rather than businesses, with concerns raised around noise, congestion, blocked roads and the potential cost of administering the policy. Some respondents also called for an increase in prohibited streets and questioned whether street trading controls should apply to private land.
As a result, the council will now review and clarify its legal position regarding private land trading, reassess fees and look to introduce a clearer designation system for permitted, prohibited and consent streets to improve certainty and enforcement.
The final amended policy will be presented to the Licensing & Enforcement Committee on 22 July before progressing to Cabinet for adoption. NCASS will continue monitoring developments and supporting members affected by local authority street trading policies.
We’re seeing a rise in customers using AI-edited images to make food appear undercooked or faulty, then claiming refunds through delivery platforms, or experiencing ongoing issues with delivery drivers, from handling and delays to missing or incorrect orders. Too often, platforms side with customers regardless, leaving independent food businesses out of pocket.
We want to hear your experiences. By sharing real examples, you’ll help us build the evidence needed to push for fairer decisions, stronger checks, and greater accountability from delivery platforms.
We’ve created a short survey to capture the issues you’ve been dealing with. Complete the survey and/or email our Public Affairs Lead, Henry Poultney, with the platforms you use and any relevant examples.
As part of our wider support for the Night Time Industries Association’s (NTIA) campaign for hospitality reform, we’ve asked our member community to stand with us in supporting a cross-sector letter to the Chancellor calling for urgent action on VAT, National Insurance, and business rates reform.
We’re grateful to everyone who has already added their name. If you haven’t signed yet, please read the letter and show your support for the wider hospitality community, so we can strengthen the collective voice of our sector.
The letter will be submitted on behalf of hospitality businesses across the UK, highlighting the immediate challenges facing our industry and the need for meaningful government intervention.
January 2026: NCASS met with Sarah Edwards MP for Tamworth, who is also member of the Business and Trade Select Committee, attending a hospitality roundtable discussing support for local businesses.
January 2026: NCASS met with Peter Kyle, Secretary of State for Business. Henry Poultney, NCASS Public Affairs Lead, urged the appointment of a dedicated Minister for Hospitality to ensure the sector’s voice is effectively represented in policymaking across government.
March 2026: NCASS joined with hospitality leaders including Michelin Star Chef Aktar Islam to discuss the challenges facing hospitality businesses. The meeting was chaired by Sir Andy Street, former Mayor of the West Midlands, and former Home Secretary Amber Rudd.
March 2026: NCASS met with Alison Hume MP in Scarborough and Whitby, alongside National Federation of Fish Friers President Andrew Crook, to discuss the challenges facing independent hospitality, focussing on the vital role independents play on the high street, rising cost pressures, and the urgent need for VAT reform
March 2026: NCASS joined the world’s first Night Time Economy Minister, as part of a landmark UK tour hosted by the Night Time Industries Association (NTIA).
The Hon. John Graham MLC, Minister for the Night Time Economy in New South Wales (Sydney), Australia toured the UK with engagements across London, Manchester, Birmingham, and Glasgow.
April 2026: NCASS met with Farnham and Bordon MP Gregory Stafford to discuss the challenges facing small hospitality businesses: rising cost pressures and price rises, the damaging impact of recent government policy, VAT reform and the need to raise the VAT threshold for small businesses.
NCASS partnered with Salon Culinaire and HRC, for a brand-new Street Food Salon competition at the HRC Show 2026, also curating a new dedicated Street Food Stage at the show, featuring discussions and insights from a range of top street food vendors.
The London Nightlife Taskforce announced its key recommendations to the Mayor of London in early 2026, including the creation of a permanent and independent Nightlife Commission for the capital.
The report is the first of its kind and recognises the importance of nightlife as an important part of London’s economic cultural offering.
Download the report
The Low Pay Commission have been in touch with NCASS to hear first-hand how the National Minimum Wage is affecting members. Any insights will directly inform their recommendations to Government on the future of the minimum wage.
The Low Pay Commission, or LPC, is the independent body which advises the Government on the National Minimum Wage.
NCASS led a panel at the NTIA Economy Summit in Liverpool, discussing the role of catering and independent hospitality businesses in the Night Time Economy.
More about NTIA
We were pleased to promote the Food & Drink Expo 2026, where thousands of visitors filled the aisles, connecting with 1200+ innovative suppliers across The UK Food & Drink Shows.
More on the ExpoThe West Midlands Combined Authority (WMCA) Street Food Incubator is a free programme designed to support and grow street food businesses. The West Midlands has a rich tapestry of food driven hospitality, from the highest concentration of fine dining restaurants outside of London, to desi pubs, ground-breaking street food markets to historical regional specialisms (from chippies to the Balti triangle).
These businesses play an important role in place making, delivering flavour and identity to our high streets and local centres. They are important sources of employment across demographics and play a key part in our everyday economy. Supporting the growth of this sector is a priority for the WMCA Mayor.
NCASS are delivering the incubator alongside Digbeth Dining Club which includes a free and comprehensive programme of training, workshops, mentoring and live trading for businesses across the WMCA.
Ari’s Pizza
Bee Thai Kitchen
Bibi 21
The Big Burger Shack
Black Buck
The Black Sheep Grill
Braai Plate
Brothers and Burgers
Buenas Burritos
Calypso Catering
El Azteca
El Chile
Hotto Doggu
Infinity Kitchen
Jojo’s Kitchin
Love Me Tenders
Minus Mob
Pão Wow
Pica Pica
Pinch of Masala
Pizzamo
Raving Ices
Quick Belly Fix
Saturday Night BBQ
Smoke & Ash
Soho Slice
Steak Bites
STREATERY
Thai Spice
The Dough Vault
The Goat King
What a Load of Waffle!
Wesley Artisan Pizza
The Wing Social
Emrys Hancock from Raving Ices has taken a classic ice cream van setup and reworked it into a dessert truck and party bus concept. For him, the programme has been a key part of building something more structured and sustainable. He said:
“The incubator has really given me a sense of direction and purpose over the last 6 months, including a whole load of new skills, ideas and some brilliant contacts.
I have gained some great qualifications and built a solid framework using the tools at NCASS, and I believe this membership is invaluable. I’m still getting my head around the app but it is such a better alternative to the giant folder.
I cannot thank the team at Digbeth Dining enough, for all their help and support, knowledge, wisdom, encouragement and most importantly, time and opportunities. DDC got a request from the West Midlands Combined authority for sweet treats and hot drinks for the opening of a couple of train stations. I was asked if I could pitch for the job, which I did and was accepted.
With my new menu ready to launch and my enthusiasm at its highest, the next steps are to get out there and bring my delicious dessert creations to the streets, the events, the parties and the functions.”
In February 2026, West Midlands Mayor Richard Parker met with the businesses taking part in the Street Food Incubator Pilot at Herbert’s Yard in Birmingham.
NCASS has recently closed a member consultation on the introduction of a regional Ambassador Network. The Network would be aimed at deepening engagement with members, driving the growing voice of the sector, strengthening the member support NCASS provides across the regions, and amplifying advocacy across the sector. Responses to the consultation have been received and the NCASS team are reviewing them and will consider the most appropriate next steps in light of members’ views.
Watch this space for further updates!
The programme aims to be a network of influential, passionate independent food and drink business owners across both mobile and fixed sites who:
NCASS Ambassadors would be:
What this means for you as a member
The network would benefit our members and their businesses by:
In February 2026, NCASS led a panel at the NTIA Economy Summit in Liverpool , discussing the role of catering and independent hospitality businesses in the Night Time Economy.
NCASS member and Public Affairs lead Henry Poultney said:
“It was fantastic to be in Liverpool – home to so many fantastic independent food markets, bars, cafés and restaurants to shout out about these businesses and their importance to our local communities.
“Thank you to Clive Lewis MP, Cassie Davison, author of Stand out Hospitality, Joe Heys from the GMCA and Christian Sayer from the WMCA for their insight and support in advising how small business can ensure their voices are heard in the policy making process.”
International Salon Culinaire launched an exciting new Street Food competition, celebrating the creativity, energy and innovation driving one of the UK hospitality industry’s fastest-growing sectors.
Debuting at HRC 2026 (30 March – 01 April, Excel London), the Street Food Salon brought specialist street food chefs and vendor teams into the spotlight, cooking live in fully equipped mobile kitchens before expert judges and a public audience.
Salon Culinaire and HRC partnered with NCASS for the brand-new competition, with the association also curating a new dedicated Street Food Stage at the show, which featured discussions and insights from a range of top street food vendors.
Huge congratulations to NCASS members – The Little Sri Lankan and Sujo Foods – who both secured Gold for Best in Class, with each also earning a People’s Choice Award.
NCASS are excited to announce we will again be exhibiting at the Street Food Business Expo on 29th & 30th September 2026 at London ExCeL.
The Street Food Business Expo is Europe’s leading event for street food, catering, and mobile hospitality professionals. Discover new suppliers, catering equipment, foodservice solutions, and ideas to help grow your business.
Please visit us on our stand ST340. We’ll be hosting our NCASS Surgery across both days, where you can drop in and speak directly with our in-house Environmental Health Expert, Fiona West MCIEH. Whether you’ve got questions about food safety, compliance, or dealing with your local authority, this is your chance to get clear, practical advice tailored to your business.
Alongside our panel speaker programme, our team will be on hand throughout the event to give live demonstrations and answer any questions.
View the NCASS programme schedule Find out more about the panel speakers
NCASS attended the Ice Cream Alliance Award Night on March 5th, a celebration of excellence across the ice cream sector. Hosted by the Ice Cream Alliance, the evening recognises outstanding businesses and individuals through the prestigious Golden Scoop Awards, alongside honours such as Mobiler and Parlour of the Year.
Alan Fox, NCASS CEO said:
“It was an honour to attend this years ICA awards and to see Warren collect this prestigious trophy. As a proud NCASS member for many years, Warren and the other entrants are a fantastic example of what independent mobile caterers can achieve with passion, professionalism and a commitment to best practice.”
And a huge congratulations to longstanding NCASS member Warren’s Ice Cream Ltd winning ‘Mobiler of the Year 2026’.
VAT reform for hospitality
Fair business rates
Better support for small independent businesses
Street trading reform
Representation for the Night Time Economy
Fair treatment from delivery platforms
Support for young people entering hospitality
Support for entrepreneurship and business growth
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