The Allergen Hub

Why do allergens matter?

Allergies are serious. Some people experience an adverse reaction when exposed to allergenic ingredients in certain foods. Severe reactions will require emergency expert help from a trained paramedic, often using injectable adrenaline.

Sadly about 10 people die in the UK from anaphylaxis induced by a food allergy every year. On top of that, asthma causes about 1,500 deaths. Who knows how many are as a result of a food allergy?

Getting it wrong with allergenic ingredients can be dangerous and, in some cases, life-threatening. That’s why proper food labelling is so important; you should be doing all you can to keep your customers from danger.

Please use all of our free information to give you peace of mind that you are doing your all to keep the public safe from harm.

You must keep your staff informed

Don’t forget to share your new allergens knowledge with all of your staff. Everyone on your premises must know what to do if a customer asks about allergens. Staff training is covered in the Toolkit.

Your staff need to know where to find your allergen information or already know which allergens are present in each of your dishes. Make sure everyone knows what to do under the new rules.