Navigating the Summer Demands: HR Support for NCASS Members

Summer is the busiest time of year for many NCASS members, with more events and festivals, good weather and high footfall bringing a welcome surge in trade, which means an increase in HR demands too.  At Colden HR, we understand the seasonal pressures you face and are here to support you every step of the way.

Whether you’re recruiting temporary staff, managing last-minute scheduling changes, or handling tricky workplace issues, we can help you stay compliant and confident. Some of the common challenges we’re helping members with right now include:

• Recruitment of seasonal staff – From job descriptions to right-to-work checks and onboarding best practice.
• Pay and holiday entitlements – Ensuring your team is paid correctly, especially for irregular or part-time hours.
• Conflict resolution – Managing disputes quickly and fairly to keep operations running smoothly.
• Health & safety responsibilities – Making sure staff know their roles and your business stays protected. A clear, written job description not only supports safety and accountability, it also ensures employees understand exactly what’s expected of them.

Please don’t let people problems put a dent in your busy season.  As an NCASS member, don’t forget that you have access to expert HR advice tailored to the hospitality and street food sector and support is just a call away!

📞 Need support?  Please contact Patrica Colden from Colden HR on 0121-284 0852 or email  [email protected]  quoting your NCASS membership number.