REMINDER: If you’re buying Calor from an independent retailer, you have 3 months from the date of purchase to upload your receipts! Your cashback will be paid out via the new payout system

Our Partnership

With over 6,000 UK-wide gas bottle retailers you can rely on Calor. From the highlands of Scotland to the depths of Cornwall, no matter where you are, we’re there with you.

We understand how fuel drives your business. That’s why we’ve teamed up with Calor to offer you great value. All members can now earn up to 6% cashback on purchases of 13kg19kg or 47kg propane bottles (see FAQs at the bottom of this page).

It’s simple – the more you spend on gas in 2021, the more cashback you’ll receive via NCASS

£300-499.99 – 3% cashback

£500-799.99 – 5% cashback

£800+ – 6% cashback

Why Calor?

– Leading the way with new safety standards

– Over 6,000 UK-wide outlets

– Complete flexibility with a range of LPG cylinders

– Working towards 100% renewable energy by 2040

How it works

The NCASS Rewards Dashboard for our Calor Partnership is now live.

If you buy from an independent retailer or dealer log in and upload your receipts

Sign up now
& start earning cashback

Submit a claim via the NCASS Rewards Dashboard

Remember: you have 3 months from the date of purchase to upload your receipts. 

Calor Cashback FAQs

What do I earn cashback on?

You earn cashback on any 13kg (excludes 13kg Patio gas), 19kg or 47kg Calor Propane gas bottles that you purchase once you’ve hit the spend criteria – whether you buy them directly from Calor (receiving a Calor invoice or statement) or from an independent retailer (with a valid VAT receipt).

What is the spend criteria?

You will earn the following rebate amounts depending on what you spend in a 3 month period from the date of receipt

£0 – £299.99 = no cashback earned
£300 to £499.99 = 3%
£500 to £799.99 = 5%
£800 + = 6%

Cashback will be earnt on the refill cost (cost of the gas) only and not cylinder refill agreements, VAT or delivery.

When do I start earning cashback?

You will start earning cashback once you have spent £300 or more on Calor 13kg (excluding 13kg patio gas), 19kg or 47kg propane gas bottles during 2021.       

For Calor purchases made from 1st Jan 2021, once you have signed up to the scheme, you have 3 months from the date of the receipt to submit for your Calor purchases (e.g. 1st January to 1st March.)

How much cashback will I earn?

How much cashback you earn will depend on how much you spend. Please see the table below which shows some examples:

Spend per year Rebate % Rebate £
 £300  3%  £9
 £450 3% £13.50
 £500  5%  £25
 £700  5%  £35
 £800  6%  £48
 £1100  6%  £66
 £2000 6%  £120
 £5000 6%  £300
How do I become eligible and earn cashback?

1. First of all you will need to register onto the cashback scheme on the NCASS website and confirm acceptance of the schemes terms and conditions. You can register via the link here

2. Once you have registered you are now eligible for cashback. Cashback is subject to satisfactory proof of purchase, and how you demonstrate this will depend upon where you purchased your Calor gas from:

A) Via Calor directly (receiving a Calor invoice or statement)

If you are a current Calor customer and have a Calor account number and receive a Calor invoice or statement when you purchase your gas, you will not be required to do anything. Your Calor gas purchases will be automatically recorded and if you have spent at least £300 during the 12 month period you will earn cashback.

B) Via an independent retailer or dealer (receiving a valid VAT receipt)

If you purchase your Calor gas via an independent retailer or dealer then your purchases will not be automatically recorded. Instead, you must keep hold of your VAT receipt and provide proof of your payment by uploading your receipt information to The NCASS Rewards Portal. The link is now available to you here

If you do not keep hold of your VAT receipt, you will not be able to provide proof of payment and will therefore not be able to earn cashback.

Please keep a record of all your Calor gas purchases as this will allow your cashback to be paid in a timely manner.

Information you will need to provide when uploading your receipts:

  • Date of purchase
  • Place of purchase
  • Retailer VAT number (if applicable)
  • Amount of cylinders purchased
  • Price per cylinder paid
  • Total amount paid.
Submit a claim How to submit a claim
What is the period that I will be earning cashback?

1st January – 31st December 2021

I purchase my refills from an independent Calor retailer – what are the timeframes to provide my proof of payment?

The new claim period starts on the 1st of January 2021 and you must upload your receipts on the dashboard within 3 months of purchase.

I buy my Calor gas via an independent Calor retailer or dealer– am I eligible for cashback?

Yes you are. If you buy ‘indirectly’ i.e: not straight from Calor themselves, you must make sure that you keep your VAT receipts and upload your proof of your payment.

The new claim period starts on the 1st of January 2021 and you must upload your receipts on the dashboard within 3 months of purchase.

I buy Calor via Festival Gas – am I eligible for cashback?

Yes you are. You must make sure that you keep your VAT receipts and upload your proof of your payment via the new dashboard between the 1st of January – 31st December 2021

Do I earn cashback on the cylinder refill agreement or delivery charges?

No, cylinder refill agreements and delivery charges are not included.

I already have an account with Calor – can I still earn cashback?

Yes – just make sure that you register for the scheme by completing the form here. Then carry on purchasing your Calor gas and once you hit the minimum spend criteria (£300), you will earn cashback thereafter.

What happens if my membership of NCASS lapses during the cashback period?

If your NCASS membership expires during the 12 month period and is not renewed, you will not be eligible to earn any cashback. You can view the full T&C’s of the scheme here

Can anyone sign up to the scheme?

As long as you’re an NCASS member, then yes! If you’re not yet part of the NCASS family, check out what’s involved here.

How will I get paid the cashback?

Our online dashboard went live on the 1st December 2020 – you will have been able to upload your receipts for 2020 up until the 31st January 2021. For 2020 cash back will will send you an email with options on how you would prefer to receive your cash back.

For 2021, you have 3 months from purchase date to upload your receipts and your cash back will be paid out via the new payout system on this dashboard

Submit a claim How to submit a claim
Where do I find a Calor retailer?

There are over 6,000 outlets that you can purchase your Calor gas from. You can find your nearest outlet using Calor’s helpful interactive tool here or call Calor Gas direct on 0800 662 663 to be connected to your local Calor gas retailer or dealer.

I am not a current Calor customer – how do I become one?

You can use Calor’s helpful interactive tool here to find your nearest Calor retailer or dealer. Alternatively, please call 0800 662 663 where you will be connected with a local Calor gas retailer or dealer who will be able to help. Remember, to be eligible for cashback on your Calor purchases, you must be an NCASS member and sign up to the Calor cashback scheme here and meet the minimum spend criteria of £300.

Are new and existing Calor customers eligible?

Yes – both new & existing Calor customers can be part of the scheme but you must sign up for it. The sign up form can be found here. You will be put in the scheme as long as you’re an NCASS member and earn only when you exceed the spend criteria (£300).

I’ve just bought some Calor refills – can I get this spend added onto the scheme?

1. Yes you can, as of the 1st of January 2021 but firstly you will need to register onto the Calor cashback scheme. You can register via the link here

2. Once you have registered you are now eligible for cashback. Cashback is subject to satisfactory proof of purchase, and how you demonstrate this will depend upon where you purchased your Calor gas from:

A) Via Calor directly (receiving a Calor invoice or statement)

If you are a current Calor customer and have a Calor account number and receive a Calor invoice or statement when you purchase your gas, you will not be required to do anything. Your Calor gas purchases will be automatically recorded and if you have spent at least £300 during the 12 month period you will earn cashback.

B) Via an independent retailer or dealer (receiving a valid VAT receipt)

If you purchase your Calor gas via an independent retailer or dealer then your purchases will not be automatically recorded, Instead, you must keep hold of your VAT receipt and provide proof of your payment by uploading your receipt information. You must upload your receipt information between 1st January 2021 – 31st December 2021. Any receipt submissions for 2020 purchases made after 31st January 2021 will not be approved.

If you do not keep hold of your VAT receipt, you will not be able to provide proof of payment and will therefore not be able to earn cashback.

Please keep a record of all your Calor gas purchases as this will allow your cashback to be paid in a timely manner.

Information you will need to provide when uploading your receipts
  • Date of purchase
  • Place of purchase
  • Retailer VAT number (if applicable)
  • Amount of cylinders purchased
  • Price per cylinder paid
  • Total amount paid.
Submit a claim How to submit a claim
Why was I rejected from the scheme and/or from receiving my rebate?

Calor reserves the right at any time to reject any claims or to remove any NCASS member from the scheme. Examples of where a member may be rejected by Calor include but are not limited to; where the NCASS member has outstanding and ongoing debts to Calor, or if the NCASS member is not subject to usual end user trading terms, because for instance they may be a wholesaler of Calor’s product or part of a buying group.

I can't see any data on my dashboard. Am I due any cashback?

If you cant see any data on your dashboard yet this doesn’t necessarily mean you aren’t due any cashback. We have a record of your direct purchases and will be in touch shortly to let you know how much cash back you are due.

Check out our other partnership deals:

Booker Discount and Cashback
Biopak Discount

*Offer is only available for members of the Nationwide Caterers Association. Cashback is available on any 13kg (excludes Patio gas), 19kg or 47kg Calor Propane gas bottles purchased directly from Calor or via a Calor authorised independent retailer. All purchases must be made during the qualifying period (1st January 2021 – 31st December 2021).

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