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NCASS Emergency catering service
Joining the network gives you access to additional paid work, nationwide opportunities and the chance to support organisations when they need reliable catering the most.
Join the network
Running for over 10 years
1400+ members in the network
Over £900k+ business generated
134 emergency call outs to date
100,000+ meals served
90,000+ drinks provided
From Northumberland to Cornwall
With Northern Power and National Grid
Emergency Catering service
Want to be part of helping people when they need it most in an emergency?
Join the nationwide Emergency Catering Service network to provide hot food and hot and cold drinks from a self-sufficient catering unit (van or trailer) in the event of severe weather conditions or utility outages.
How does it work?
Meet the requirements
You must have a minimum 4* food hygiene rating, liability insurance from Giles, completed food safety risk assessments, allergen matrix for your menu and a gas certificate (if applicable).
Provide your details
Fill out our online form to provide documentation and business details, or get in touch for more information on how to apply.
Join the network
Become an ECS provider in our network and receive alerts for local emergency situations as they arise. You’ll join our network of over 1400 NCASS members and caterers.
Complete the job
When you accept a callout, you’ll need to sign our T&Cs and fill out an invoice*. You’ll then head out to the area to help people when they need it most.
*Emergency Catering Service traders are paid within 14 days of receiving the invoice, NCASS receive a 10% fee of the total.
Be part of a nationwide network
£400 call-out fee
£8+ per meal served
£2.50 per drink provided
Mileage paid
14-day payment terms
Looking for a caterer in an emergency?
In an emergency? NCASS can provide catering support for those affected by severe weather conditions or utility outages.
How does it work?
Let us know what you need
Tell us required meal numbers, food types, timeframe and location via our quick online form.
We’ll put the word out
We message our trader network to find caterers who meet your criteria and work within your area.
Confirm the details
Select the traders who best suit your requirements and contact them to arrange.
All sorted
Your perfect caterer(s) will be on site when you need them.
Why choose our NCASS caterers?
Reviews
Moeez Ali – Meals for the NHS
“NCASS has been amazing at finding us brilliant caterers to supply Meals for the NHS. Their members are independent caterers who are passionate about what they do and are a pleasure to work with”
Western Power Distribution
“WPD has worked with NCASS for the last 5 years and their emergency catering provision has been a superb support services for our customers during power cuts.
It has enabled us to get food to those who need it quickly, especially customers in vulnerable and challenging situations. It is a great comfort to know that as we work hard to restore electricity supplies as quickly and safely as possible, and keep customers informed, they can receive vital welfare support from NCASS when they need it most.
We have full confidence in NCASS’s ability to deliver and I would therefore highly recommend them“
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