About Us

With more than 15 years of experience, Colden Human Resources has partnered with NCASS to ease the people management burden on your business.  We offer expert advice and tailored services that help reduce risk by implementing best practice and ethical HR strategies—when you need them.

Every business has unique HR needs, but all businesses must meet the minimum HR compliance standards set by UK employment law, which is set to rapidly evolve under the new Labour Government. Recent and upcoming changes to legislation may affect policies, procedures, staff manuals, and employment contracts. All UK companies must stay up to date with these changes to ensure full compliance.

Colden HR Free Health Check and HR Advice

Colden HR offers a complimentary 30-minute consultation and a HR Health Check to help you assess your current HR setup. This allows you to identify potential risks in your processes and practices, giving you a clear benchmark for improvement.

Once you complete the form, a member of the Colden HR team will be in touch to discuss any issues identified and provide guidance.

Your Free HR Consultation & Health Check

Got a Specific HR Question or Issue?

As an NCASS member, you’re entitled to a free initial telephone consultation with Colden HR. After the consultation, if you need further advice, have a complex HR issue, or are missing key documentation in your processes, you’ll receive a personalised quote for services at a discounted rate exclusively for NCASS members.

Supporting NCASS Members with Tailored HR Services

As an NCASS member, you have access to exclusive, discounted rates for additional chargeable time with Colden HR, tailored to meet your specific business needs. Here are just a few ways Colden HR has helped NCASS member businesses:

  • Contract for Services & Casual Worker Agreements
  • Sickness Absence & Disciplinary Policies
  • Maternity Policy
  • Recruitment, Job Descriptions & Contracts
  • HR Audit for Compliance
  • Bespoke Employee Handbook aligned with Employment Law Updates
  • Guidance on Grievances, Bullying & Whistleblowing

Let Colden HR provide the expert support your business needs to stay compliant and efficient.

In addition, if you have a Premium / Premium Plus or Pro Membership, you can access FREE ‘how to’ guides to aid you with;

Go to Guides

01

Recruiting New Starters.

02

Employing your New Starter

03

Managing your Employees

Contact Colden HR :

Email: [email protected]

Phone: 0121 284 0852

Working hours: Monday to Friday 9.00am – 5.30pm

Colden HR will respond to requests within 24 hours of the working week.

If you need support out of hours please see this information

* Please quote your NCASS membership number.

FAQs

Contact Patricia and the team at Colden HR to discuss the gaps you currently have in your business.

HR changes under the new Labour Government may have an impact on your business, especially when it comes to employment laws, workers’ day one rights and workplace policies.  It’s important to stay informed and ensure your business is compliant with changing regulations.

At Colden HR, we can help you navigate these updates and make the necessary adjustments to your policies, contracts, and procedures, so your business remains fully aligned with the law.

See the free guide entitled ‘Recruiting New Starters’.
If you need a 1-2-1 with Colden HR please contact them directly for a bespoke quote at the discounted rate for NCASS members.  They can assist with best practice procedures, importance of following a recruitment framework and using skill and competency based questions with a matrix of desirables and essentials to ensure a fair recruitment process is achieved.

Yes, you need to be aware that specific restrictions apply to the working hours for workers under the age of 18.

By having a job description, you will find it easier to recruit to a new post as it will be obvious what skills and experience they need to have to do the role.  Job descriptions also help to keep your employees on track by making it clear what you expect them to do.

Yes!  HR can often be undervalued but the team at Colden HR genuinely believes that people are the greatest asset any business has and often a reason why businesses succeed or fail, so getting the foundations right from the start can only benefit any growth plans.

Yes!  Colden HR can write a bespoke policy for you, other policies you might also want to consider include use of mobile phones; distribution of tips; uniform policy and dress code.

Yes, please contact Colden HR for advice prior to taking any action.  This can be a tricky area of HR for employers if not handled correctly.

This is a particularly complex area of employing people.  As a minimum, if an employee has a baby, they are entitled to take 52 weeks maternity leave. Talk to Colden HR how you manage this leave and pay staff who are pregnant or recently had a baby.

You clearly want to do the right thing by your employees and encourage mutual acceptance/respect.  Contact the team at Colden HR directly, they can advise you and ensure you have the right policies in place [email protected] or call 0121 284 0852

Check out our other partnership deals:

Booker Discount and Cashback
Biopak Discount
Calor Gas discount

MEMBERSHIP

We're here to help make your catering business a success. Whether that be starting up or getting on top of your compliance and marketing. We're here to help you succeed.

Find out more Request a call back